- AG Suthers sues duct-cleaning companies.
- The companies allegedly violated the state’s Consumer Protection Act.
- The companies not only didn’t honor low-ball prices, but in cases damaged homes.
Colorado Attorney General John Suthers announced today that a civil lawsuit was filed and obtained a temporary restraining order against the owners of duct-cleaning companies and the companies themselves, which operated under several different name.
Suthers took the actions again Andre Shatyko, 27, Alexander Kurdyukov 26 and their air duct cleaning companies: Seabreeze Air, LLC; Seabreeze Air; Quality Air; Quality Air “LLC”; and Fresh Air, LLC.
They are accused of advertising their cleaning services for very low prices, only to significantly increase their prices once inside a customer’s homes. This business model violates the Colorado Consumer Protection Act.
“Along with misrepresenting their prices, the defendants also perform shoddy, incomplete work using inadequate tools that leaves dust and debris in consumers’ ductwork and sometimes causes damage to homes,” Suthers said.
“Based on consumer complaints, defendants sometimes leave homes in worse shape than before service was performed,” Suthers continued.
According to the complaint, Shatyko and Kurdyukov advertised their companies’ services for as little as $34.95 in coupon books such as ValPak and online sites such as Groupon and Living Social.
By marketing their services through Groupon and Living Social, consumers paid for vouchers upfront.
When service workers were onsite, however, consumers were informed that additional charges would apply.
During the course of the Attorney General’s investigation, the defendants repeatedly stated that they were no longer soliciting business in Colorado and also made this claim to a Denver District Court.
However, the Attorney General’s Office discovered that Shatyko and Kurdyukov had simply formed a new company and continued what it described as “unscrupulous” business practices under a new company name.
The lawsuit is the result of the Attorney General’s ongoing efforts to combat air duct cleaning companies that misrepresent their prices and perform incomplete, professional work that has the potential to cause damage to homes and incur health issues for residents.
This matter will be heard in Denver District Court.
Consumers should be wary of companies whose promises seem too good to be true and are encouraged to file complaints if they feel they’ve been victimized with the Office’s Consumer Protection Section.
Consumers may report issues by calling 800-222-4444 or by clicking: www.coloradoattorneygeneral.gov/complaints.
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